Privacy Policy

This Privacy Policy describes how Rymote LLC ("Rymote", "we", "us") collects, uses, and shares personal information when you visit rymote.io, contact us, or use our consulting and software development services.

1. Information we collect

Information you provide

• Contact details — name, email address, and company name when you submit our contact form or email us.
• Business information — project details, requirements, and other information you share with us in the course of an engagement.
• Billing information — billing address and payment details. Card payments are processed by Stripe, Inc.; we never receive or store full card numbers. Stripe's handling of your data is described in the Stripe Privacy Policy.

Information collected automatically

• Usage data — IP address, browser type, pages visited, and referring URLs, collected through standard server logs.
• Cookies — we use only cookies that are strictly necessary for the website to function. We do not use advertising or cross-site tracking cookies.

2. How we use information

• To respond to inquiries and provide our services;
• To prepare proposals, contracts, and invoices;
• To process payments and maintain financial records;
• To operate, secure, and improve our website;
• To comply with legal obligations, including tax and accounting requirements.

3. How we share information

We do not sell personal information. We share it only with:

• Service providers that help us operate our business, such as Stripe (payment processing), our email and hosting providers, and accounting software — each bound by their own privacy and security obligations;
• Professional advisers such as lawyers and accountants where reasonably necessary;
• Authorities where required by law, court order, or to protect our legal rights.

4. Data retention

We keep personal information only as long as needed for the purposes above. Inquiry correspondence is kept for up to 2 years. Contract and billing records are kept for 7 years to satisfy United States tax and accounting requirements.

5. Security

We use reasonable administrative and technical safeguards to protect personal information, including encrypted transmission (TLS), access controls, and reputable infrastructure providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing.

California residents: under the California Consumer Privacy Act (CCPA/CPRA) you have the right to know what personal information we collect, to request its deletion, and to not be discriminated against for exercising those rights. We do not sell or share personal information as those terms are defined in the CCPA.

Visitors from the EU/EEA and UK: we process personal data on the legal bases of contract performance, legitimate interests, and legal obligation. You may lodge a complaint with your local supervisory authority.

To exercise any of these rights, email hi@rymote.io. We will respond within the timeframe required by applicable law.

7. International transfers

We are based in the United States and process information there. If you contact us from outside the United States, your information will be transferred to and processed in the United States.

8. Children's privacy

Our website and services are intended for businesses and are not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised. Material changes will be announced on this page.

10. Contact

Rymote LLC, Wyoming, United States
Email: hi@rymote.io